What is an Insurance Adjuster, Examiner, or Investigator?
Insurance Adjuster, Examiner, or Investigator Example Investigate, analyze, and determine the extent of insurance company’s liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.
Life As an Insurance Adjuster, Examiner, or Investigator
- Examine titles to property to determine validity and act as company agent in transactions with property owners.
- Obtain credit information from banks and other credit services.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- Prepare report of findings of investigation.
- Investigate and assess damage to property and create or review property damage estimates.
- Analyze information gathered by investigation and report findings and recommendations.
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Insurance Adjuster, Examiner, or Investigator Needed Skills
Insurance Adjusters, Examiners, and Investigators state the following job skills are important in their day-to-day work.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Negotiation: Bringing others together and trying to reconcile differences.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Types of Insurance Adjuster, Examiner, or Investigator
- Accident Investigator
- Independent Insurance Adjuster
- Claims Adjustor
- Medical Claims Analyst
- Insurance Adjuster
Is There Job Demand for Insurance Adjusters, Examiners, and Investigators?
In 2016, there was an estimated number of 311,100 jobs in the United States for Insurance Adjuster, Examiner, or Investigator. There is little to no growth in job opportunities for Insurance Adjuster, Examiner, or Investigator. Due to new job openings and attrition, there will be an average of 24,500 job openings in this field each year.

The states with the most job growth for Insurance Adjuster, Examiner, or Investigator are Utah, Arizona, and Colorado. Watch out if you plan on working in Maine, District of Columbia, or Mississippi. These states have the worst job growth for this type of profession.
What is the Average Salary of an Insurance Adjuster, Examiner, or Investigator
The average yearly salary of an Insurance Adjuster, Examiner, or Investigator ranges between $39,620 and $98,660.

Insurance Adjusters, Examiners, and Investigators who work in Connecticut, Massachusetts, or New Jersey, make the highest salaries.
Below is a list of the median annual salaries for Insurance Adjusters, Examiners, and Investigators in different U.S. states.
State | Annual Mean Salary |
---|---|
Alabama | $65,060 |
Alaska | $73,370 |
Arizona | $67,340 |
Arkansas | $61,930 |
California | $71,720 |
Colorado | $72,460 |
Connecticut | $78,590 |
Delaware | $63,440 |
District of Columbia | $74,210 |
Florida | $62,840 |
Georgia | $65,430 |
Hawaii | $62,860 |
Idaho | $63,020 |
Illinois | $65,980 |
Indiana | $63,480 |
Iowa | $62,750 |
Kansas | $67,570 |
Kentucky | $55,820 |
Louisiana | $66,440 |
Maine | $60,980 |
Maryland | $72,050 |
Massachusetts | $76,150 |
Michigan | $67,860 |
Minnesota | $65,760 |
Mississippi | $62,700 |
Missouri | $66,340 |
Montana | $55,970 |
Nebraska | $61,050 |
Nevada | $65,510 |
New Hampshire | $71,190 |
New Jersey | $74,260 |
New Mexico | $63,890 |
New York | $71,950 |
North Carolina | $62,580 |
North Dakota | $58,580 |
Ohio | $65,890 |
Oklahoma | $61,670 |
Oregon | $67,750 |
Pennsylvania | $67,730 |
Rhode Island | $71,950 |
South Carolina | $62,950 |
South Dakota | $61,490 |
Tennessee | $60,550 |
Texas | $69,560 |
Utah | $59,330 |
Vermont | $66,240 |
Virginia | $63,640 |
Washington | $72,340 |
West Virginia | $57,030 |
Wisconsin | $63,420 |
Wyoming | $65,300 |
What Tools do Insurance Adjusters, Examiners, and Investigators Use?
Below is a list of the types of tools and technologies that Insurance Adjusters, Examiners, and Investigators may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Medical procedure coding software
- Healthcare common procedure coding system HCPCS
- Document management system software
- Hyland OnBase Enterprise Content Management
- CGI-AMS BureauLink Enterprise
- Axonwave Fraud and Abuse Management System
- Bill review software
- CCC GuidePost Decision Support
- CSC Fault Evaluator
- Fair Isaac SmartAdvisor
- First Notice Systems ClaimCapture
- Hummingbird Legal Bill Review
- IBM Fraud and Abuse Management System
- ISO ClaimSearch
- ISO NetMap for Claims
- LexisNexis RiskWise
- StrataCare StrataWare eReview
Becoming an Insurance Adjuster, Examiner, or Investigator
Individuals working as an Insurance Adjuster, Examiner, or Investigator have obtained the following education levels:

How Long Does it Take to Become an Insurance Adjuster, Examiner, or Investigator?

Other Jobs You May be Interested In
Those thinking about becoming an Insurance Adjuster, Examiner, or Investigator might also be interested in the following careers:
Those who work as an Insurance Adjuster, Examiner, or Investigator sometimes switch careers to one of these choices:
References:
Image Credit: Nick Youngson via Creative Commons 3 - CC BY-SA 3.0
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