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Patient Representatives in Florida

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Patient Representatives in Florida

Want to work as a Patient Representatives in Florida? Here’s what you need to know. All health technologists and technicians not listed separately.

What do Patient Representatives Make in Florida?

For patient representatives working in Florida, the typical annual salary is $43,980 per year (or about $21.14/hour).Earnings range from $36,800 at the 10th percentile to $72,810 at the 90th percentile.

Wage Statistic Annual Hourly
10th percentile $36,800 $17.69
25th percentile $38,420 $18.47
Median (50th) $43,980 $21.14
75th percentile $51,930 $24.97
90th percentile $72,810 $35.01
Salary ranges for Patient Representatives in Florida

The job concentration index in Florida relative to the national average — is 0.96.

National Wage Comparison

Nationally, patient representatives earn a median of $47,419 per year ($22.80/hour), lower than the Florida median.

Patient Representatives earnings in Florida vs. the national average

Employment Outlook

National employment for 3,215,162 patient representatives across the United States. In Florida alone, approximately 10,660 people work in this role. That’s more than the typical state, which employs around 1,980 patient representatives.

Patient Representatives in Florida vs. the average state Forecasted number of jobs for Patient Representatives

Top Florida Metros for Patient Representatives

These are the Florida metros with the most patient representatives in Florida.

Metro Area Number Employed Annual Median Salary
Miami-Fort Lauderdale-West Palm Beach, FL 3,370 $45,690
Tampa-St. Petersburg-Clearwater, FL 2,000 $41,600
Orlando-Kissimmee-Sanford, FL 1,160 $42,550
Jacksonville, FL 710 $44,630
Cape Coral-Fort Myers, FL 450 $42,510
Deltona-Daytona Beach-Ormond Beach, FL 310 $43,810
Gainesville, FL 310 $51,930
North Port-Bradenton-Sarasota, FL 300 $45,720
Palm Bay-Melbourne-Titusville, FL 270 $40,560
Pensacola-Ferry Pass-Brent, FL 240 $43,390
Naples-Marco Island, FL 200 $38,030
Lakeland-Winter Haven, FL 190 $43,230
Port St. Lucie, FL 160 $44,390
Ocala, FL 140 $39,210
Tallahassee, FL 130 $41,140
Panama City-Panama City Beach, FL 70 $38,520
Sebastian-Vero Beach-West Vero Corridor, FL 70 $44,420
Crestview-Fort Walton Beach-Destin, FL 60 $44,720
Wildwood-The Villages, FL 60 $44,490
Punta Gorda, FL 50 $41,600
Homosassa Springs, FL 40 $43,420
Sebring, FL 40 $36,830

Top States for Patient Representatives Employment

These states have the highest employment of patient representatives work.

State Number Employed
California 24,540
Texas 15,220
Florida 10,660
Pennsylvania 9,970
New York 8,660
Ohio 8,420
North Carolina 6,860
New Jersey 5,650
Missouri 5,560
Michigan 5,500
Georgia 5,280
Illinois 5,150
Massachusetts 4,420
Wisconsin 4,410
South Carolina 4,230
Virginia 3,750
Washington 3,600
Louisiana 3,330
Arizona 2,670
Indiana 2,640

Highest-Paying States for Patient Representatives

The highest-paying states for patient representatives.

State Annual Median Salary
Wyoming $65,560
Delaware $64,860
Washington $59,960
Kansas $59,780
Maine $58,820
California $58,310
Oregon $58,240
Massachusetts $58,210
New York $57,690
Hawaii $56,260

Skills

Top patient representatives skills, rated on an importance scale of 0 to 5:

Active Listening  4.1 / 5
0
5
Service Orientation  4.0 / 5
0
5
Social Perceptiveness  4.0 / 5
0
5
Reading Comprehension  3.9 / 5
0
5
Speaking  3.9 / 5
0
5
Coordination  3.9 / 5
0
5

Knowledge Areas

Important knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Customer and Personal Service  4.4 / 5
0
5
Medicine and Dentistry  3.9 / 5
0
5
Sociology and Anthropology  3.8 / 5
0
5
Administrative  3.7 / 5
0
5
Psychology  3.6 / 5
0
5
Administration and Management  3.4 / 5
0
5

Abilities

Key abilities for patient representatives, rated on an importance scale of 0 to 5:

Oral Comprehension  4.2 / 5
0
5
Oral Expression  4.1 / 5
0
5
Near Vision  3.8 / 5
0
5
Deductive Reasoning  3.8 / 5
0
5
Written Expression  3.8 / 5
0
5
Inductive Reasoning  3.8 / 5
0
5

Daily Tasks

Common tasks include:

  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Interview patients or their representatives to identify problems relating to care.
  • Refer patients to appropriate health care services or resources.
  • Maintain knowledge of community services and resources available to patients.
  • Explain policies, procedures, or services to patients using medical or administrative knowledge.
  • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
  • Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
  • Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues.
  • Analyze patients' abilities to pay to determine charges on a sliding scale.
  • Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
  • Collect and report data on topics, such as patient encounters or inter-institutional problems, making recommendations for change when appropriate.

Work Activities

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Assisting and Caring for Others
  • Making Decisions and Solving Problems
  • Documenting/Recording Information
  • Evaluating Information to Determine Compliance with Standards
  • Working with Computers
  • Processing Information
  • Organizing, Planning, and Prioritizing Work
  • Updating and Using Relevant Knowledge
  • Identifying Objects, Actions, and Events

Tools & Technology

Software and systems commonly involved: Hot technologies: eClinicalWorks EHR software, Epic Systems In-demand technologies: Epic Systems

What Major Will Prepare You For This Career?

Programs that train for this career include:

  • Allied Health Professions
  • Allied Health Services
  • Clinical/Medical Laboratory Science

Other careers like patient representatives include:

Also Known As

Access Representative, Admissions Coordinator, Admitting Clerk, Admitting Representative, Care Navigator, Case Manager, Clinical Liaison, Healthcare Registrar, Intake Specialist, Medicaid Service Coordinator (MSC), PCA (Patient Care Associate), PCT (Patient Care Technician), Patient Access Coordinator, Patient Access Representative, Patient Access Specialist.

References

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