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Medical Secretaries and Administrative Assistants in Massachusetts

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Medical Secretaries and Administrative Assistants in Massachusetts

Thinking about a career as a Medical Secretaries and Administrative Assistants in Massachusetts? Here’s what the data says. Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

What do Medical Secretaries and Administrative Assistants Make in Massachusetts?

The medical secretaries and administrative assistants working in Massachusetts, the median annual wage is $50,190 per year (or roughly $24.13/hour).Pay can range from $41,080 at the 10th percentile to $62,000 at the 90th percentile.

Wage Statistic Annual Hourly
10th percentile $41,080 $19.75
25th percentile $47,130 $22.66
Median (50th) $50,190 $24.13
75th percentile $58,320 $28.04
90th percentile $62,000 $29.81
Salary ranges for Medical Secretaries and Administrative Assistants in Massachusetts

Location quotient — how concentrated this career is in Massachusetts compared to the national average — is 1.13, meaning that medical secretaries and administrative assistants are more concentrated here than the national average.

National Wage Comparison

Nationally, medical secretaries and administrative assistants earn a median of $61,212 per year ($29.43/hour), below the Massachusetts median.

Medical Secretaries and Administrative Assistants earnings in Massachusetts vs. the national average

Employment Outlook

Nationally, total employment in this occupation is 1,240,329 medical secretaries and administrative assistants across the United States. In Massachusetts alone, approximately 22,110 people work in this role. That puts the state above the typical state, which employs around 8,150 medical secretaries and administrative assistants.

Medical Secretaries and Administrative Assistants in Massachusetts vs. the average state Forecasted number of jobs for Medical Secretaries and Administrative Assistants

Top Massachusetts Metros for Medical Secretaries and Administrative Assistants

These are the Massachusetts metros with the most medical secretaries and administrative assistants in Massachusetts.

Metro Area Number Employed Annual Median Salary
Boston-Cambridge-Newton, MA-NH 16,540 $50,460
Worcester, MA 2,920 $48,880
Springfield, MA 960 $47,510
Barnstable Town, MA 510 $50,540
Pittsfield, MA 420 $47,690
Amherst Town-Northampton, MA 280 $47,720

Top States for Medical Secretaries and Administrative Assistants Employment

These states have the highest employment of medical secretaries and administrative assistants work.

State Number Employed
California 116,890
Florida 80,430
Texas 72,810
North Carolina 45,540
New York 34,170
Tennessee 31,780
Ohio 29,970
Michigan 27,440
Pennsylvania 26,270
Illinois 24,150
Massachusetts 22,110
Virginia 20,860
Kentucky 20,550
Indiana 19,460
Georgia 18,180
New Jersey 17,710
Arizona 16,650
Minnesota 16,240
Oregon 15,530
Alabama 14,900

Highest-Paying States for Medical Secretaries and Administrative Assistants

These states pay the most for medical secretaries and administrative assistants.

State Annual Median Salary
Washington $56,920
California $52,720
Massachusetts $50,190
Oregon $49,570
Minnesota $48,820
Connecticut $48,720
Hawaii $48,620
Alaska $48,160
New York $48,090
Rhode Island $47,540

Skills

The most important medical secretaries and administrative assistants skills, rated on an importance scale of 0 to 5:

Speaking  4.0 / 5
0
5
Active Listening  3.9 / 5
0
5
Service Orientation  3.6 / 5
0
5
Reading Comprehension  3.5 / 5
0
5
Critical Thinking  3.1 / 5
0
5
Time Management  3.1 / 5
0
5

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Customer and Personal Service  4.4 / 5
0
5
English Language  4.3 / 5
0
5
Administrative  3.9 / 5
0
5
Medicine and Dentistry  3.6 / 5
0
5
Personnel and Human Resources  3.4 / 5
0
5
Computers and Electronics  3.4 / 5
0
5

Abilities

Top abilities for medical secretaries and administrative assistants, rated on an importance scale of 0 to 5:

Written Comprehension  4.0 / 5
0
5
Oral Comprehension  4.0 / 5
0
5
Oral Expression  4.0 / 5
0
5
Speech Recognition  3.8 / 5
0
5
Speech Clarity  3.8 / 5
0
5
Near Vision  3.4 / 5
0
5

Daily Tasks

Common tasks include:

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Maintain medical records, technical library, or correspondence files.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

Work Activities

  • Working with Computers
  • Processing Information
  • Performing for or Working Directly with the Public
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing Administrative Activities
  • Assisting and Caring for Others
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Documenting/Recording Information
  • Scheduling Work and Activities
  • Updating and Using Relevant Knowledge

Tools & Technology

Software and systems commonly involved: Hot technologies: eClinicalWorks EHR software, Epic Systems In-demand technologies: Henry Schein Dentrix

What Major Will Prepare You For This Career?

Related college programs include:

  • Health/Medical Admin Services

Related occupations to medical secretaries and administrative assistants include:

Also Known As

Administrative Support Specialist, Appointment Scheduler, Certified Medical Administrative Assistant (CMMA), Client Service Coordinator, Clinic Office Assistant, Clinic Receptionist, Dental Front Desk Receptionist, Dental Front Office Coordinator, Dental Office Receptionist, Dental Receptionist, Dental Secretary, Front Desk Agent, Front Desk Receptionist, Guest Service Representative, Hospital Admissions Clerk.

References

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